NHTSA Complaint #11300250 — 2018 CADILLAC XT5

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11300250
Vehicle	2018 CADILLAC XT5
Component	ENGINE
Date of Incident	September 11, 2019
Date Filed	January 19, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

EACH TIME THE CAR IS DRIVEN THE OIL % DROPS BY AT LEAST 1-2 % POINTS. SINCE SEPT 2019 THE OIL READING DROPPED TO 29%. THE DEALER CHANGED THE OIL FILTER AND SAID THE CAR WAS PERFECT. I HAVE SINCE LEARNED THAT THIS VEHICLE HAS AN OPEN RECALL. THERE IS AN OPEN RECALL ON 2018 XT5, N192266190 - ENGINE CONTROL SOFTWARE ISSUE THAT DOES NOT APPEAR ON THE CADILLAC SITE. I WAS NOT NOTIFIED.

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