NHTSA Complaint #11300061 — 2013 FORD ESCAPE

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE COOLANT WOULD CONTINUOUSLY DISAPPEARED FROM THE ENGINE WHICH CAUSED THE VEHICLE TO OVERHEAT AND STALL. THE CONTACT STATED THAT THERE WERE NO SIGNS OF A LEAK HOWEVER, THE CHECK ENGINE AND COOLANT LOW WARNING LIGHTS WERE ILLUMINATED. THE COOLANT WOULD BE TOPPED OFF REPEATEDLY IN ORDER FOR THE VEHICLE TO OPERATE AS INTENDED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED NOR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED OF A POSSIBLE LEAK IN THE HEAD GASKET. THE CONTACT WAS INFORMED THAT THE VEHICLE SHOULD BE TAKEN TO AN AUTHORIZED DEALER FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.