NHTSA Complaint #11299747 — 2012 CHEVROLET TRAVERSE

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS DRIVEN AT AN UNDISCLOSED SPEED THERE WAS AN ABNORMAL RATTLING SOUND COMING FROM THE ENGINE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO (MIKE SAVOIE CHEVROLET LOCATED AT 1900 W MAPLE RD, TROY, MI 48084 PHONE NUMBER 248-566-6523) WHERE THE TIMING CHAIN WAS REPLACED. THE CONTACT STATED THAT AFTER TWO YEARS THE FAILURE RECURRED. THE CONTACT RETURNED THE VEHICLE TO THE SAME DEALER WHO DIAGNOSED THAT THE SAME REPAIR WAS NEEDED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.