NHTSA Complaint #11299489 — 2008 LEXUS LS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11299489
Vehicle	2008 LEXUS LS
Component	UNKNOWN OR OTHER
Date of Incident	January 1, 2012
Date Filed	January 15, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

LEXUS ISSUED A RECALL FOR SEVERAL INTERIOR PARTS ON MY MAKE AND MODEL OF VEHICLE AS WELL AS OTHERS FOR SEVERAL YEARS THAT WERE MADE WITH A FAULTY INTERIOR PRODUCT WHICH ACTUALLY MELTS. THERE ARE A COUPLE OF PARTS MADE OF THE SAME MATERIAL DOING THE SAME THING THAT WERE NOT INCLUDED WHICH I BELIEVE SHOULD'VE BEEN. AS YOU WILL SEE FROM THE PICTURES THESE ITEMS ARE ALSO MELTING. I HAVE REACHED OUT TO LEXUS BUT THEY ADVISED THEY WOULD NOT BE WILLING TO ASSIST. THIS WAS A $70K CAR. PLEASE HELP IN MAKING SURE THE MANUFACTURER TAKES CARE OF THIS. THE STEERING WHEEL CENTER IS ALSO MELTING AND STICKY AS WELL. THE DATE ENTERED BELOW IS APPROXIMATE BECAUSE IT HAS BEEN HAPPENING OF A COURSE OF TIME BUT THAT'S APPROXIMATELY WHEN IT FIRST STARTED

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