NHTSA Complaint #11299409 — 2018 HONDA CR-V

WHILE DRIVING AT A SLOW SPEED IN A PARKING LOT VEHICLE MISFIRED AND ALL ELECTRICAL COMPONENTS BECAME NONFUNCTIONAL. LOST SOME CONTROL OF THE VEHICLE. PARKED CAR IMMEDIATELY AND CAR STARTED TO REV ITSELF WHILE IN PARK WITHOUT PUSHING THE PEDAL. ALL SYSTEM ALERT INDICATORS CAME ON INDICATING ISSUES WITH MULTIPLE ELECTRICAL & ENGINE COMPONENTS. TURNED CAR OFF FOR A MINUTE. TURNED CAR BACK ON AND ALL INDICATOR LIGHTS REMAINED. CALLED LOCAL HONDA DEALERSHIP IMMEDIATELY AND HAD TOWED TO DEALERSHIP. HONDA DEALERSHIP INDICATED THAT THEY NOTICED MISFIRES AS WELL WHEN TESTING AND CAR WAS NOT PERFORMING WELL. DEALERSHIP INDICATED THE FOLLOWING IN DIAGNOSTIC REPORT: "FOUND ENGINE OIL TO BE OVER FILLED. CODE P0300 RANDAM MISFIRE. THERE WAS GAS IN THE FUEL - PERFORMED OIL CHANGE AND UPDATED THE PGM - FI SYSTEM" AFTER CONDUCTING RESEARCH WE FOUND THAT THIS IS A KNOWN ISSUE WITH HONDA CRV 2018 MODELS, BUT THERE IS NOT AN OFFICIAL RECALL. IT IS A KNOWN ISSUE BY HONDA THAT GAS GETS IN TO THE OIL PANEL AND DILUTES THE OIL WITH GAS. THIS IS BOTH A SAFETY AND MECHANICAL ISSUE THAT NEEDS FIXED. THIS IS A SAFETY ISSUE AS HAD OUR CAR MISFIRED AT HIGHER SPEED THIS COULD HAVE EASILY CAUSED AN ACCIDENT WITH THE AMOUNT OF LOST CONTROL OF THE VEHICLE. THIS WILL ALSO ASSUREDLY EFFECT THE LIFE OF THE VEHICLES ENGINE AS OIL IS DILUTED BY GAS. THE DEALERSHIP WAS NOT FORTHCOMING WITH INFORMATION REGARDING THIS KNOWN ISSUE BY HONDA OF GAS GETTING INTO THE OIL TANK AND CAUSING STALLING AND MISFIRES ISSUES JUST AS WHAT HAPPENED TO US. IT WAS NOT UNTIL WE TOLD THEM WE FOUND INFORMATION ON IT OURSELVES DID THEY RECOGNIZE IT. WE WERE INFORMED BY THE DEALERSHIP THAT OUR PARTICULAR VIN HAD ALREADY HAD THE UPDATE AND FIX THAT WAS SUGGESTED BY HONDA FOR THIS ISSUE. IF THAT IS THE CASE, THEN IT DID NOT REMEDY OUR VEHICLE, AND THIS IS STILL A SAFETY ISSUE HONDA NEEDS TO RECTIFY WITH ITS CUSTOMERS.