NHTSA Complaint #11299376 — 2017 CHEVROLET VOLT

TL* THE CONTACT OWNS A 2017 CHEVROLET VOLT. THE CONTACT STATED THAT THE STEERING COLUMN LATCH FAILED WITHOUT WARNING. THE CONTACT HELD THE STEERING UP IN ORDER FOR THE STEERING COLUMN TO STAY IN PLACE. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC WHO INSPECTED THE STEERING COLUMN AND CONFIRMED THAT THE LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (TITUS-WILL CHEVROLET BUICK GMC CADILLAC 2425 CARRIAGE LOOP SW, OLYMPIA, WA 98502 (888) 528-3416) AND WAS INSPECTED. THE CONTACT WAS INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED. THE FAILURE MILEAGE APPROXIMATELY 61,368.