NHTSA Complaint #11299369 — 2012 FORD FOCUS

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11299369
Vehicle	2012 FORD FOCUS
Component	FUEL/PROPULSION SYSTEM
Date of Incident	January 10, 2020
Date Filed	January 14, 2020
Mileage	152,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

ON JANUARY 3, 2020 I HAD MY CAR SERVICED BY BEAU TOWNSEND FORD IN VANDALIA, OH FOR RECALL NUMBER 18V735000. THEY REPLACED THE CANISTER PURGE VALVE. ON JANUARY 10, 2020; WHILE DRIVING ON THE HIGHWAY TO NASHVILLE, TN MY CAR STALLED OUT WHICH ALMOST CAUSED AN ACCIDENT. I THEN HAD TO CALL FOR A TOW TRUCK TO TOW THE CAR TO MY FRIENDS HOUSE. I THEN CALL THE FORD COMPANY WHO TOLD ME TO TAKE THE CAR TO WYATT JOHNSON IN NASHVILLE, TN TO BE REPAIRED. I HAD TO PAY FOR A TOW TO THAT DEALERSHIP AND UPON INSPECTION; THEY STATED THAT THE FUEL TANK, EVAP CANISTER AND FUEL PUMP NEEDED TO BE REPLACED AND THEY ARE CHARGING ME $1366 TO COMPLETE THE WORK.

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