NHTSA Complaint #11299348 — 2012 MERCEDES-BENZ C350

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11299348
Vehicle	2012 MERCEDES-BENZ C350
Component	AIR BAGS
Date of Incident	February 1, 2019
Date Filed	January 14, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

1 YEAR AFTER RECEIVING RECALL LETTER FOR TAKATA AIRBAG RECALL (PHASE 4). MERCEDES BENZ OF SAN DIEGO STILL WILL NOT REPLACE THE AIRBAG. THEY WILL NOT GIVE A DATE. THEY PROVIDED A TELEPHONE # FOR MERCEDES CORPORATE CUSTOMER CARE. THE MENU ITEMS FOR AIRBAG STATUS LEADS TO A CALL THAT IS NEVER ANSWERED AND/OR WILL EVENTUALLY DISCONNECT. DATE BELOW IS THE DATE OF THE ORIGINAL LETTER FROM MERCEDES. LAST CALL TO DEALERSHIP WAS 1/13/2020

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Other AIR BAGS Complaints

#11318684 — March 19, 2020 — TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NU...

#11268936 — October 16, 2019 — TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NU...

#11258033 — September 25, 2019 — TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NU...

#11246490 — August 26, 2019 — TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) E...

#11245268 — August 20, 2019 — TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NU...

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