NHTSA Complaint #11299251 — 2012 DODGE GRAND CARAVAN

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11299251
Vehicle	2012 DODGE GRAND CARAVAN
Component	UNKNOWN OR OTHER
Date of Incident	December 9, 2019
Date Filed	January 14, 2020
Mileage	105,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

LOCKS HAVE FAILED ON BOTH SLIDING DOORS. THE PASSENGER SIDE FAILED ABOUT A YEAR AGO BUT FAILED IN THE UNLOCK POSITION SO THE DOOR IS STILL USABLE. THE DRIVER SAID FAILED ABOUT 1 MONTH AGO IN THE LOCKED POSITION. THERE IS NO WAY TO OPEN THE DOOR TO ACCESS TO FIX. THIS IS A HUGE SAFETY ISSUE AS WHAT IF THIS FAILED WITH MY KIDS IN THE BACK AND THEY COULDN'T GET OUT OF THE VEHICLE IN A FIRE OR OTHER EMERGENCY. I HAVE RESEARCHED THIS AND IT IS A LONG KNOWN ISSUE WITH BOTH DODGE AND CHRYSLER VANS. WHY ISN'T THIS A RECALL? DO PEOPLE NEED TO DIE IN ORDER FOR THIS TO ACTUALLY BE RECOGNIZED AS A SERIOUS SAFETY CONCERN?

Related Complaints for the 2012 DODGE GRAND CARAVAN

Other UNKNOWN OR OTHER Complaints

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Recent Complaints for the 2012 DODGE GRAND CARAVAN

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