NHTSA Complaint #11298996 — 2016 JEEP WRANGLER STRUCTURE:BODY

Complaint Details

ODI Number	11298996
Vehicle	2016 JEEP WRANGLER
Component	STRUCTURE:BODY
Date of Incident	October 16, 2019
Date Filed	January 13, 2020
Mileage	22,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT STATED THAT WHEN IT RAINED, BOTH FRONT DRIVER AND PASSENGER SIDE DOOR LEAKER WATER INSIDE THE VEHICLE AND ONTO THE FLOOR MATS. THE VEHICLE WAS TAKEN TO THE DEALER (BICE MOTOR, INC. 2133 CHEROKEE RD, ALEXANDER CITY, AL 35010, PHONE NUMBER: 256-392-7538) WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. HOWEVER, THE DEALER USED A REPAIR KIT TO REMEDY THE FAILURE. THE CONTACT WAS UNAWARE OF THE REPAIR PERFORMED BUT IT FAILED TO REMEDY THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. *TR *DT*JB

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