NHTSA Complaint #11298730 — 2004 PONTIAC GRAND PRIX

ON FEBRUARY 8, 2019, MY MOTHER WAS PULLING INTO A MAINTENANCE GARAGE TO GET AN OIL CHANGE. UPON PULLING INTO THE GARAGE, SHE WAS UNABLE TO STOP AND HER VEHICLE LUNGED FORWARD. AS A RESULT, HE VEHICLE HIT AN EMPLOYEE, WENT THROUGH THE MAINTENANCE GARAGE DOOR, THROUGH THE PARKING LOT, ACROSS A FOUR LANE STREET, AND EVENTUALLY STOPPED IN A FIELD ACROSS THE STREET FROM THE OIL CHANGE VENUE. THIS IS AN APPROXIMATE DISTANCE OF 300 FEET. UPON FURTHER REVIEW BY MY MECHANIC, IT WAS DISCOVERED THE ABS SYSTEM WAS MALFUNCTIONING CAUSING THE BRAKE PEDAL TO DROP IN THE CAR, AND THE CAR NOT TO STOP. THE WIRING HARNESS ALSO WAS CRACKED RESULTING IN A CUT TO THE ABS WIRE, CAUSING THE ABS MALFUNCTION RESULTING IN THE CAR TO NOT STOP, AND THE ELECTRICAL MALFUNCTION WHICH CAUSED THE CAR TO SPEED FORWARD. GENERAL MOTORS WAS NOTIFIED, BUT DENIED RESPONSIBILITY OF THIS CLAIM.