NHTSA Complaint #11298483 — 2012 VOLVO S60

EXCESSIVE OIL CONSUMPTION BETWEEN OIL CHANGE INTERVALS. SINCE THE PURCHASE OF THIS CAR (2/1/2016) I HAVE USED FULLY SYNTHETIC OIL (CASTROL). OIL LEVEL SLOWLY DROPS BETWEEN SCHEDULED OIL CHANGES. PRIOR TO THE LAST SCHEDULED OIL CHANGE (1/10/2020) I CHECKED THE OIL IT IT WAS VERY DANGEROUSLY LOW. THERE ARE NOT ( AS CERTIFIED BY ASE AUTO TECH AND CONFIRMED) NO EXTERNAL OIL LEAKS OR EVIDENCE OF OIL IN THE ENGINE COMPARTMENT. THIS CAR NOW HAS 84.000 MILES ON IT AND I'M AFRAID THAT IT WILL DAMAGE ITSELF EVEN ON THE SHORT COMMUTE MY WIFE HAS TO WORK. I CONTINUE TO MONITOR THE OIL LEVEL NOW ALMOST DAILY. I FEEL THIS IS (DAILY OIL CHECK) ABSURD AS CLEARLY, PER THE OWNERS MANUAL, DOES NOT NOR SHOULD NOT REQUIRE CHECKING AND REFILLING OIL THIS OFTEN. THE CAR HAS SHOWN THIS PATTERN OF LUBRICANT CONSUMPTION SINCE WE BOUGHT IT. THE TAILPIPES HAVE ALWAYS HAD A HEAVY DEPOSIT OF CARBON SINCE WE BOUGHT IT. I WAS TOLD THAT "VOLVOS RUN DIRTY' AND THAT IT WAS NOT OF ANY CONCERN. NOW THAT I SEE A TECHNICAL JOURNEL AND TSB CLEARLY INDICATING A PROBLEM WITH MY SPECIFIC CAR, THIS EXPLAINS WHY. I UNDERSTAND THE FACT IN 2012 VOLVO ASSEMBLY SWITCHED MOTOR TYPES (62 TO 63?) DURING MIDRUN. INDICATIVE OF A PROBLEM OR ISSUE. I BELIEVE MY AUTO WAS INVOLVED. IT IS THE AUTO MAKER'S RESPONSIBILITY TO ENSURE A SAFE AUTOMOBILE WITH A REASONABLE AMOUNT OF MAINTENANCE (OR PM) REQUIRED. THE CONDITION MY WIFE AND MYSELF HAVE BEEN EXPERIENCING IS CLEARLY NOT NORMAL FOR ANY AUTO MAKER AND EVIDENTLY HAS EXISTED SINCE IT LEFT THE ASSEMBLY LINE. I ASK ONLY FOR THE AUTOMAKER TO STAND BEHIND THEIR OWN TSB FLAW, PERFORM THE WORK NEEDED TO REPAIR OR REPLACE ALL PART/PARTS NEEDED TO RESOLVE THEIR TSB FOR MY AUTO. THANKS FOR YOUR TIME IN REVIEW.