NHTSA Complaint #11298478 — 2014 KIA SORENTO ELECTRICAL SYSTEM

Complaint Details

ODI Number	11298478
Vehicle	2014 KIA SORENTO
Component	ELECTRICAL SYSTEM
Date of Incident	January 10, 2020
Date Filed	January 10, 2020
Mileage	84,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

2014 KIA SORENTO WILL NOT LOCK THE DOORS USING THE KEY FOB OR THE DOOR PANEL. SO THIS MEANS I HAVE TO WALK AROUND EACH DOOR AND LOCK THEM BY HAND. THIS IS A BIG SAFETY CONCERN WHEN TRAVELING THROUGH HIGH CRIME AREAS. ONCE ALL THE DOORS ARE LOCKED I CAN PUSH THE LOCK BUTTON ON MY KEY FOB TO SET THE ALARM. I HAVE CHANGED THE BATTERY ON THE KEY FOB STILL THE SAME THING. WITH THIS GOING ON IT DOES CAUSE A SAFETY OF MY LOVED ONES.

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