NHTSA Complaint #11298440 — 2012 DODGE GRAND CARAVAN

TL* THE CONTACT STATED THEIR DAUGHTER OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT VARIOUS SPEEDS WHEN THE VEHICLE'S IGNITION INDEPENDENTLY SHIFTED TO THE OFF POSITION WHICH CAUSED THE VEHICLE TO TURN OFF. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC WHO REPLACED THE ALTERNATOR, STARTER, SENSOR REGULATING SYSTEM, AND BATTERY. THE FAILURE PERSISTED. THE CONTACT RETURNED THE VEHICLE TO THE CERTIFIED MECHANIC WHO DIAGNOSED THAT THE WIN MODULE FAILED AND NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE CONTACT WAS CONCERNED THAT THE FAILURE WAS DUE NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIRBAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. THE VIN WAS NOT AVAILABLE.