NHTSA Complaint #11298327 — 2014 CHEVROLET EQUINOX ENGINE

Complaint Details

ODI Number	11298327
Vehicle	2014 CHEVROLET EQUINOX
Component	ENGINE
Date of Incident	December 20, 2019
Date Filed	January 10, 2020
Mileage	111,286 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

WHILE DRIVING ON THE HIGHWAY, THE REAR ENGINE SEAL BLEW OUT AND WITHIN A FEW MINUTES (UNKNOWINGLY MY ENGINE DRAINED COMPLETELY OF OIL) AND BY THE TIME I WAS ABLE TO GET OVER 2 LANES THE DAMAGE HAD BEEN DONE SNAPPING CONNECTING ROD AND DAMAGING AN ENTIRE CYLINDER. THERE WAS NO WARNING OF THIS ISSUE AND I FEAR THAT IF MY WIFE HAD BEEN DRIVING WITH MY TWO CHILDREN UNDER 4 THAT IT COULD HAVE BEEN A HUGE SAFETY CONCERN. I WAS ABLE TO RECOGNIZE THE SLIGHT NOISE AT FIRST THAT PROGRESSIVELY GOT LOUDER, BUT COULD SEE MY WIFE IGNORING IT LONG ENOUGH TO CAUSE AN ISSUE. THIS IS EXTREMELY SCARY TO ME AND AT 111K THIS SHOULD NOT HAPPEN. GM OFFERED FINANCIAL ASSISTANCE FOR THE REPAIR AT LESS THAN A 1/3 OF THE COST AND COULD NOT GET ANY EXPLANATION WHY IT IS DIFFERENT FROM BULLETIN 14882 THAT DESCRIBES THE EXACT ISSUE THAT MY CAR HAD.

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