NHTSA Complaint #11298183 — 2016 CHEVROLET SILVERADO 2500

17,200 MILES AND THE STEERING HAS 3-4 INCHES OF SLOP IN IT BEFORE THE TRUCK BEGINS TO TURN. IT IS EXTREMELY HARD AND DANGEROUS TO DRIVE. WANTS TO LEAVE ITS LANE CONSTANTLY. MECHANIC FOUND THE LASH NUT TO BE BACKED HALFWAY OFF, THE GEAR BOX IS LEAKING FLUID, THE POWER STEERING PUMP IS LEAKING FLUID, AND THE HOSES ARE LEAKING AS WELL. 3 YEAR WARRANTY ENDED A LITTLE OVER A MONTH AGO, SO GM SR. ADVISOR SAID THAT THEY WOULD NOT COVER ANYTHING, EVEN THOUGH IT IS WELL UNDER THE MILEAGE PORTION OF THE WARRANTY PARAMETERS. THE CUSTOMER RELATIONS MANAGER AT THE LOCAL DEALERSHIP REFUSED TO CALL ME PER THE REQUEST OF THE GM CASE MANAGER, AND HE PASSED MY CASE TO ONE OF HIS SERVICE ADVISERS, SO NO HELP FROM MY DEALERSHIP AT ALL. THERE ARE 7 TSB'S FOR THIS ISSUE #PIT5501C->F & 18-NA-280. THE GM SERVICE BULLETIN SPECIFICALLY SAYS "ALL VIN #'S FOR 2016 2500HD" "ALL ENGINES" & "ALL TRANSMISSIONS", YET SR. ADVISORS AT GM CUSTOMER CARE SAY NOTHING IS ATTACHED TO MY ACCOUNT, AND MY TRUCK HAS NOT BEEN INTO A GM DEALERSHIP IN A YEAR, SO THEY WILL NOT COVER ANYTHING. HELLO, 3 YEARS OLD AND 17,000 MILES, THAT'S AN AVERAGE OF 5,666 MILES PER YEAR WHICH IS NOT EVEN ENOUGH MILES FOR GM'S RECOMMENDED OIL CHANGE PERIOD. RECALL THESE DEFECTIVE STEERING GEAR BOXES BEFORE SOMEONE GETS SEVERELY INJURED OR EVEN KILLED! I HAVE PICTURES I CAN SUBMIT IF NEEDED.