NHTSA Complaint #11298173 — 2015 HONDA ACCORD

2015 HONDA ACCORD V6 BOUGHT AS NEW NOW WITH 72K MILES HAS STARTER PROBLEM. CAR WILL HAVE A WINDING/GRINDING NOISE WHEN ATTEMPTING TO START (FROM OFF AND STATIONARY POSITION) BUT WILL NOT START. WHEN INSPECTING PROBLEM, IT WAS FOUND THAT THE FLYWHEEL HAS BEEN DAMAGED LIKELY DUE TO MISALIGNMENT OF TORQUE CONVERTER RING GEAR OR BAD STARTER MOTOR. CALLED TO HONDA DEALERSHIP AND THEY SAID THE COMPONENTS ARE NOT COVERED BY WARRANTIES. SERVICE CAMPAIGN ONLINE WAS FOUND WITH REFERENCE TSB NO. 16-002 ISSUED FEBRUARY 5, 2016. BUYER WAS NOT AWARE OF SUCH PROBLEMS SINCE DATE OF PURCHASE AS HONDA NEVER ISSUED A RECALL OR MAILED OUT NOTIFICATION TO THE BUYER. MANY HAVE REPORTED THE ISSUE ONLINE. BUYER WAS NEVER MADE AWARE OF SERVICE BULLETIN VIA PAPER OR ELECTONIC MAIL, NO RECALL WAS MADE, CAR IS NOW APPARENTLY NO LONGER COVERED UNDER WARRANTY, AND REQUIRING MULTIPLE PARTS REPAIRS.