NHTSA Complaint #11298125 — 2012 FORD FIESTA

EXTERIOR LIGHTING:HEADLIGHTS issue reported to NHTSA

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Complaint Details

ODI Number	11298125
Vehicle	2012 FORD FIESTA
Component	EXTERIOR LIGHTING:HEADLIGHTS
Date of Incident	December 27, 2019
Date Filed	January 9, 2020
Mileage	150,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLES HEADLIGHTS SUDDENLY FAILED. AS A RESULT, THE VEHICLE HIGH BEAMS WERE ACTIVATED TO VIEW THE ROADWAY. THE VEHICLE WAS TAKEN TO (HAWK FORD LOCATED AT 2525 E MAIN ST, ST. CHARLES, IL 60174) TO BE DIAGNOSED. THE DIAGNOSIS WAS THE BATTERY JUNCTION BOX FAILED; THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

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