NHTSA Complaint #11298098 — 2020 HONDA CIVIC

OVER 4 WEEKS AGO, 2 WEEKS AFTER LEASING THE 2020 CAR, THE DASHBOARD STARTED TO DISPLAY NUMEROUS ERROR MESSAGES. THE CAR WAS EVALUATED AT THE DEALER, HONDA OF FREEHOLD, NJ, AND I WAS TOLD THAT A CERTAIN MODULE FAILED. SOON THEREAFTER A TIRE WARNING LIGHT ALSO STARTED TO DISPLAY AND ONCE AGAIN THE DEALER TOLD US NOT TO BE CONCERNED AS IT IS LIKELY AS A RESULT OF THE SAME MODULE. NOT TAKING THEIR WORD FOR IT, I BROUGHT THE CAR TO A COSTCO REPAIR SHOP AND A LARGE NAIL WAS DISCOVERED IN THE TIRE. I'VE BEEN IN TOUCH WITH THE DEALER AND HAVE ALSO CALLED MANY TIMES TO THE CORPORATE OFFICES. THE SAME ANSWER WAS GIVEN ' THE PART IS ON BACK ORDER AND 'WE WILL CALL YOU WHEN WE GET IT'. NO ADDITIONAL INFORMATION OR SUGGESTION WAS GIVEN TO US. IN THE MEANTIME, OVER 4 WEEKS LATER, ALTHOUGH THE CAR IS DRIVABLE NONE OF THE SAFETY FEATURES ARE OPERATIONAL AND I AM NOT SURE WHAT WARNING LIGHTS TO TRUST OR IGNORE.