NHTSA Complaint #11298090 — 2011 MASERATI QUATTROPORTE

2011 MASERATI QP: THE BLACK PLASTIC BUTTONS AND COMPONENTS ON DASH AND PARTS OF INTERIOR HAVE BECOME VERY SOFT AND STICKY. DASHBOARD BUTTON SYMBOLS BECOME UNREADABLE AS THE PLASTIC DEGRADES AND IT IS DIFFICULT TO IDENTIFY BUTTONS. BUTTONS WILL OFTEN STICK IN THE PUSHED POSITION DUE TO "STICKY" COMPOSITION AND WILL NOT SPRING BACK TO ORIGINAL POSITION. MASERATI IS AWARE OF THE DEFECT AS IT IS MENTIONED ON SEVERAL MASERATI OWNER FORUMS. MASERATI HAS NOT OFFERED TO REPAIR OR REPLACE AND MANY DEALERS OFFER A VERY EXPENSIVE REBUILD OF THE DASH. THE INABILITY TO IDENTIFY BUTTON SYMBOLS AND THE FACT THAT BUTTONS MAY STICK IN A PUSHED POSITION IS A SAFETY HAZARD. THE DEGRADATION OF THE PLASTIC INCREASES OVER TIME BUT WAS EVIDENT IN THE FIRST YEAR OF OWNERSHIP OF THE VEHICLE.