NHTSA Complaint #11298037 — 2013 BUICK VERANO

EXCESSIVE OIL CONSUMPTION PROBLEM. I OWN A 2013 BUICK VERANO WITH A 2.4L ENGINE, APPROXIMATELY 100,000 MILES. WE HAVE RECENTLY NOTICED WHEN CHECKING THE OIL IN-BETWEEN OIL CHANGES THAT THERE WAS NO OIL ON THE DIPSTICK. E.G.., AT 40 OR 50% LIFE LEFT FOR OIL CHANGE, THERE WAS NO OIL ON THE DIPSTICK. IN THE PAST THE CAR HAS NEVER USED OR LEAKED A DROP OF OIL. IN DOING SOME ADDITIONAL RESEARCH, THIS IS A COMMON PROBLEM WITH OTHER BUICK'S WITH THE SAME ENGINE.. BUICK HAS ACKNOWLEDGED THIS ISSUE WITH OTHER SIMILAR BUICK VEHICLES WITH THE SAME ENGINE BY ISSUING A TECHNICAL SERVICE BULLETIN 13-06-01-003H FOR OTHER MODELS OF BUICKS WITH THE DETAILS ON HOW TO REBUILD THE ENGINE AND FIX THE PROBLEM. WE CALLED THE BUICK DEALER AND THEY INDICATED THERE IS NO RECALL FOR THE VERANO BUT RECOGNIZE IT IS A PROBLEM WITH THE CAR.