NHTSA Complaint #11298029 — 2011 TOYOTA CAMRY

CAR PARKED, ENGINE OFF, WHILE CHECKING FLUIDS, THE HOOD SUPPORT LINKS FAILED AND THE HOOD HIT ME IN THE HEAD. VIA TELEPHONE, TOYOTA REP @ HEADQUARTERS SAID THEY ARE OUT OF WARRANTY AND NO RECALL BLAH BLAH BLAH. UNACCEPTABLE AND DANGEROUS. DESPITE THE VEHICLE BEING 9 YEARS OLD, THESE PARTS ARE NEVER USED AND SHOULD FUNCTION. HOW OFTEN IS THE HOOD OPENED? VERY RARELY. FAULTY DESIGN PERHAPS OR MY IGNORANCE? THANK YOU.