NHTSA Complaint #11297988 — 2008 AUDI A4

I HAVE CALLED MY DEALERSHIP AND REACHED OUT TO THE VEHICLE MANUFACTURER ON THEIR WEBSITE NUMEROUS TIMES OVER A 10 YEAR PERIOD (AT THE VERY LEAST SINCE AUDI ANNOUNCED AGREED TO THE REPAIRS). I KEEP ON RECEIVING NOTICE POSTCARDS FROM AUDI TO HAVE THIS SCHEDULED WITH MY LOCAL DEALERSHIP. WHEN I CALL THEY KEEP TELLING ME TO BE PATIENT, THEY WILL CALL ME WHEN ONE COMES IN. I HAVE STARTED TO RECEIVE POSTCARDS FROM ANOTHER DEALER TO SCHEDULE THE REPAIR...ONLY THIS DEALER IS ACROSS THE COUNTRY IN CALIFORNIA! IT DOES NOT SEEM TO ME WHEN I CONTACT AUDI OF AMERICA THEY DON'T REALLY CARE. I ONLY HAVE APPROXIMATELY 70,000 MILES ON THE CAR BECAUSE I DON'T DRIVE IT WITH MY FAMILY ABOARD(BECAUSE OF THE FACTORY INSTALLED TAKATA FRONT PASSENGER ANTI PERSONNEL DEVICE). THE ONLY HELP FROM AUDI WAS IN THE FROM OF A RECOMMENDATION "DO NOT" USE FRONT PASSENGER SEAT. TO RECAP 12 YEAR OLD VEHICLE, I BELIEVE I LIVE IN ZONE2, NUMEROUS ATTEMPTS TO BOTH AUDI OF AMERICA AND MY LOCAL DEALERSHIP, RECALL NOTICES FROM CALIFORNIA! *****UPDATE: AS I WAS ABOUT TO FILE THIS COMPLAINT I DECIDED TO CALL BENZEL BUSCH AUDI TO CHECK. AND MIRACULOUSLY THEY HAVE ONE. I WAS TOLD BY AUDI OF AMERICA THROUGH CUSTOMER SERVICE REPRESENTATIVE GREG M. ON MAY 16, 2019, THAT HE SPOKE TO KATHERINE AT SERVICE AND THAT THEY ARE AWAITING PARTS AND THAT SHE ASSURED HIM THAT I WAS A PRIORITY AND ONCE THE PART ARRIVES THEY WILL BE REACHING OUT TO ME DIRECTLY. IN THE ALMOST A YEAR OF WAITING, NO ONE HAS CONTACTED ME, NOT AOA OR LOCAL DEALER. I CALLED HER TODAY JAN. 8, 2020 AND SCHEDULED A REPAIR ON JAN.13. IT WOULD SEEM THAT I AM NOT A PRIORITY.