NHTSA Complaint #11297867 — 2015 NISSAN PATHFINDER

WHENEVER I TURNED ON THE A/C OR HEATER, THERE WAS A STRANGE NOISE COMING FROM UNDER THE HOOD. I NOTICED IT WHEN I WAS STATIONARY AT A STOP LIGHT. I TURNED OFF THE A/C WHICH THE NOISE WENT AWAY. I TOOK IT TO FIRESTONE TO GET IT CHECKED OUT, AND WAS TOLD THAT THE COOLANT FAN AND SHROUD WAS GOING BAD; THEREFORE, IT WOULD COST APPROXIMATELY $1,100 TO REPLACE. I WAS TOLD THAT IF IT KEPT KICKING ON THAT IT COULD EVENTUALLY BREAK OFF AND HIT THE RADIATOR WHICH WOULD DO MORE DAMAGE. I CALLED DEALERSHIP CLOSE TO WHERE I WORK, AND ASKED ABOUT IT. I WAS INFORMED THAT HE REPLACED MORE THAN A COUPLE OF THEM THIS PAST YEAR, AND TOLD ME HE COULD TAKE CARE OF IT FOR APPROXIMATELY $900. AFTER GETTING HOME, I DID SOME RESEARCH WHICH SEEMS THAT IT HAS BEEN A COMMON PROBLEM WITH NISSAN PATHFINDERS MADE BETWEEN 2013-2017. IT SEEMS NISSAN IS WELL AWARE OF THE PROBLEM; HOWEVER, NO RECALL HAS BEEN ISSUED FOR THIS. TODAY, I CALLED NISSAN CONSUMER AFFAIRS ABOUT THIS ISSUE WHICH SHE SUGGESTED I FILE A COMPLAINT WITH THE NHTSA. AGAIN, IT SEEMS NISSAN IS WELL AWARE OF THE ISSUE; HOWEVER, THEY ARE NOT TAKING THE STEPS TO ADDRESS THE SITUATION. IT'S COSTING CONSUMERS ADDITIONAL MONEY FOR THEIR MISTAKE. I'VE ATTACHED DOCUMENTATION THAT I HAD IT REPLACED. ALSO, I ATTACHED JUST ONE OF THE WEBSITES THAT I CAME ACROSS THAT ADDRESSES MY CONCERN.