NHTSA Complaint #11297467 — 2019 SUBARU OUTBACK
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11297467 |
| Vehicle | 2019 SUBARU OUTBACK |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | 5,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
WHILE DRIVING UNDER NORMAL HIGHWAY CONDITIONS IN FAIR WEATHER, A LARGE CRACK APPEARED IN THE WINDSHIELD ON THE DRIVERS SIDE, STARTING AT THE BOTTOM NEAR THE WIPER, AND EXTENDING APPROXIMATELY 10-12 INCHES CURVING UP AND TOWARD THE CENTER OF THE WINDSHIELD. THERE WAS NO APPARENT IMPACT OR NOISE PRIOR TO THE CRACK APPEARING. THE CRACK COMPROMISES SUBARU'S EYE-SIGHT SAFETY FEATURE AS WELL AS THE INTEGRITY OF THE WINDSHIELD IN GENERAL, CREATING A SIGNIFICANT SAFETY HAZARD FOR THE VEHICLE OCCUPANT(S). I HAVE FILED A CLAIM WITH AAA PENDING SERVICE WITH SUBARU WHICH IS SCHEDULED ON 01/13/20 (ATTACHED CONFIRMATION FROM AAA)
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