NHTSA Complaint #11296781 — 2014 KIA SORENTO

I HAVE TWO MAJOR SAFETY HAZARDS GOING ON WITH MY VEHICLE THAT I FEAR FOR THE SAFETY OF MY 4 CHILDREN AND WIFE WHEN WE'RE DRIVING ON THE HIGHWAY, AND OTHER FAST ROADS. THE FIRST ISSUE IS THE ELECTRICAL. IT FIRST STARTED BACK AROUND 40,000 MILES WHEN I TOOK MY KIA TO A KIA DEALERSHIP IN NAPERVILLE, IL AND THEY TOLD ME BOTH LOW BEAMS WERE OUT, SO THEY REPLACE THEM. EVER SINCE, I'VE BEEN REPLACING THESE BULBS EVERY 3-6 MONTHS BECAUSE THEY KEEP BLOWING OUT WHILE DRIVING AND IT'S AGAINST THE LAW TO USE HIGH BEAMS, SO I'M DRIVING IN PITCH BLACK. NOW, JUST 3MONTHS AGO, BOTH OF MY BRAKE LIGHTS GO OUT, AT THE SAME TIME. THREE YEARS AGO MY BACK UP CAMERA STOPPED WORKING, AND HASN'T WORKED SINCE. AT 57K MILES MY ENGINE WAS RECALLED FOR ENGINE FAILURES, AD WITHIN THE LAST 6 MONTHS I'VE EXPERIENCED STALLING, STUTTERING, KNOCKING WHILE DRIVING ON HIGH WAYS, AT RED LIGHTS, IN TRAFFIC. FURTHERMORE, IN SEPTEMBER 27, 2019 MY ENGINE OIL WAS COMPLETELY UNDETECTABLE ON THE DIP STICK WHEN I TOOK IT IN FOR A ROUTINE OIL CHANGE AT 99,664 MILES. ALSO, BACK AT 64,977 MILES DURING ROUTINE SERVICE, IT WAS LOW. WITH THESE CONCERNS, I TOOK MY KIA IN TODAY TO THE GERALD KIA NORTH AURORA, IL, THEY RAN DIAGNOSTICS AND SAID EVERYTHING WAS PERFECT. THEY SAID THEY CANNOT EXPLAIN WHY MY BULBS KEEP BURNING OUT. THE TECH MANAGER ALSO STATED THAT THE STALLING AND KNOCKING IN MY ENGINE IS BECAUSE MY ENGINE HAD NO OIL IN IT. HE CHECKED FOR LEAKS, AND DIDN'T FIND ANY LEAKS. MY LAST OIL CHANGE AT A JIFFY LUBE, THEY TOLD ME THE SAME THING AT 99,664 MILES, IT WAS ALMOST DRY. AT TODAYS SERVICE, MILEAGE IS 102,554. THAT MEANS 5 QUARTS OF OIL BURNED UP IN 2,890 MILES OR MOST LIKELY WAY SOONER BECAUSE AFTER 1.5 MONTHS OF THE OIL CHANGE I STARTED EXPERIENCED STALLING, KNOCKING, STUTTERING IN THE ENGINE, SO THAT MUST HAVE BEEN AT ONLY 1000-1500 MILES. I PUT IN A CLAIM WITH KIA CONSUMER AFFAIRS, BUT I'M NOT SATISFIED.