NHTSA Complaint #11296663 — 2017 RAM 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11296663
Vehicle	2017 RAM 1500
Component	ENGINE
Date of Incident	October 1, 2019
Date Filed	January 2, 2020
Mileage	13,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AK

Consumer Description

EGR HAS A PROBLEM. WHICH MAY CAUSE A FIRE AND MOPAR DOESN'T HAVE A FIX FOR IT . THEY DON'T KNOW WHEN THEY WILL. I WANT TO TRADE IT FOR A GAS POWERED INSTEAD OF THE DIESEL AND THEY WILL NOT TAKE IT ON TRADE. IF THEY WOULD THEY WON'T GIVE ME ANY WHERE CLOSE TO WHAT THE PICKUP WOULD BE VALUED. IT SEEMS THAT THE PROBLEM IS THEIR PROBLEM AND THEY SHOULD NOT PENALIZE THEIR OWN CUSTOMERS. IT IS REALLY NOT SAFE TO DRIVE IT IF IT HAS THE SYMPTOMS IT HAS AS TO FIRE. IT IS A ON GOING PROBLEM AS THEY DIDN'T TELL ME WHEN I PURCHASED THE VEHICLE. SOUNDS LIKE BOEING???

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