NHTSA Complaint #11292555 — 2006 NISSAN MURANO

TL* THE CONTACT OWNS A 2006 NISSAN MURANO. WHILE DRIVING, THE DRIVER'S SEAT SUPPORT BRACKET CRACKED AND THE SEAT ROCKED AND WAS UNSTABLE. THE SEAT WAS REPAIRED BY AN INDEPENDENT MECHANIC, BUT THE REPAIR LASTED THREE MONTHS BEFORE IT CRACKED AND SNAPPED AGAIN. THE MANUFACTURER RESPONDED TO A LETTER FROM THE CONTACT AND RESPONDED THAT THERE WAS NO RECALL; THEREFORE, THEY COULD NOT ASSIST WITH THE REPAIR COSTS. THE DEALER WAS NOT NOTIFIED. THE CONTACT REFUSED TO PAY $2,000 FOR THE REPAIRS AND THERE WAS ONLY A 90 DAY WARRANTY ON THE PART, BUT NOT THE LABOR. THE FAILURE MILEAGE WAS 35,000.