NHTSA Complaint #11292290 — 2017 VOLKSWAGEN GOLF ALLTRACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11292290
Vehicle	2017 VOLKSWAGEN GOLF ALLTRACK
Component	ELECTRICAL SYSTEM
Date of Incident	December 25, 2019
Date Filed	December 31, 2019
Mileage	30,798 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

PURCHASED A USED 2017 VW ALLTRACK APRIL 2 YEARS AGO. PRESENTLY HAS ~30K MILES. CHRISTMAS DAY THIS YEAR, 4 WARNING LIGHTS APPEARED LIT-UP IN THE CONSOLE-AIR-BAG, TIRE PRESSURE, ABS AND TRACTION CONTROL. TOOK IT TO THE DEALERSHIP WHERE IT WAS PURCHASED, AND ADVISED THAT WATER-INTRUSION OCCURRED DUE TO BLOCKED SUN-ROOF DRAINS [WHICH ARE NOT IMMEDIATELY ACCESSIBLE. ADVISED THAT IT WAS NOT CONSIDERED STANDARD MAINTENANCE AND AN EXPENSIVE REPAIR. ALSO REPAIRED WERE CORRODED WIRING CONNECTORS AND CORRODED WIRES! DEALER ADVISED THAT ONCE CORRECTED 'IT SHOULDN'T BE A PROBLEM AGAIN' WHICH WE DON'T TRUST OR BELIEVE. RESEARCH INDICATES THAT THIS IS A WELL-KNOWN AND WELL-DOCUMENTED PROBLEM. WE ARE VERY FRUSTRATED AND CONCERNED THIS PROBLEM WILL BE CONTINUOUSLY OCCURRING. RUST NEVER SLEEPS

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