NHTSA Complaint #11292241 — 2017 FORD ESCAPE

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11292241
Vehicle	2017 FORD ESCAPE
Component	VEHICLE SPEED CONTROL
Date of Incident	December 30, 2019
Date Filed	December 31, 2019
Mileage	14,642 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE DID NOT RESPOND AND THEN SUDDENLY SURGED FORWARD. THE CONTACT STATED THAT THE FAILURE OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED IN 2016. THE VEHICLE WAS TAKEN TO BARBER FORD OF HAZLETON (1112 N CHURCH ST, HAZLETON, PA 18202) AT LEAST SIX TIMES, BUT THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS 24051505. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 14,642.

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