NHTSA Complaint #11292200 — 2010 MAZDA CX-7

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11292200
Vehicle	2010 MAZDA CX-7
Component	AIR BAGS
Date of Incident	December 30, 2019
Date Filed	December 30, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

MY WIFE TOOK MY VEHICLE TO OCEAN MAZDA DEALER LOCATED AT 9675 NW 12TH STREET MIAMI FL 33172 FOR AIR BAG RECALL REPLACEMENT ON 12/30/19 CAR AIRBAGS WERE REPLACED AND WAS RETURNED WITH AND UNSERVICEABLE STEERING WHEEL HARD TO TURN UNSAFE CONDITION TO DRIVE MY WIFE COMPLAINT TO SHOP MANAGER BUT THEY REFUSED TO REINSPECT VEHICLE AND FIND WHAT IS WRONG WITH THE STEERING WHEEL AFTER AIRBAGS WERE REPLACED SINCE MY WIFE DID NOT RECEIVE ANY HELP FROM SHOP MANAGER SHE FILED A COMPLAINT TO DORAL POLICE #141230025446 I ARRIVED AFTER AND I POLITE REQUESTED MANAGER TO CHECK STEERING WHEEL COMPARTMENT IF ANYTHING WAS DAMAGED WHILE INSTALLING AIRBAGS HE ACCEPTED AND ASK ME TO LEAVE CAR AT DEALERSHIP FOR DIAGNOSTIC I WILL FOLLOW UP WRITING ON THIS COMPLAINT AFTER FIND OUT WHAT'S HAPPENING TOMORROW 12/31/19

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