NHTSA Complaint #11291719 — 2019 RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11291719
Vehicle	2019 RAM 1500
Component	ELECTRICAL SYSTEM
Date of Incident	December 18, 2019
Date Filed	December 28, 2019
Mileage	5,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

2019 RAM WITH 12" SCREEN DEVELOPED ELECTRICAL ISSUES WITH 5100 MILES. THE SCREEN AND OTHER ELECTRICAL ITEMS WILL WORK FINE IN THE ACCESSORY MODE BUT AS SOON AS YOU START THE VEHICLE THE SCREEN GOES BLACK AND A LOT OF ELECTRICAL ISSUES BEGIN. THE DEFROSTER GOES ON HIGH, THE SEAT DOES NOT AUTOMATICALLY GO FORWARD, THE FRONT WINDOWS DO NOT WORK AND THE BLIND SPOT SENSOR WILL NOT WORK. WITH SCREEN OUT YOU HAVE NO BACKUP CAMERA AND LOSING THE BLIND SPOT ALSO CAUSES SERIOUS RISK OF AN ACCIDENT. FIRST DEALER THE TRUCK WAS TAKEN TO COULD NOT SOLVE THE PROBLEM. I HAVE AN APPOINTMENT WITH ANOTHER DEALER AND HOPE THAT THEY CAN RESOLVE THESE ISSUES. I NOTICED ONLINE THEY HAVE A PROBLEM WITH THE UNCONNECT AND SIRIUS RADIO BUT I DON'T KNOW IF THIS IS ASSOCIATED WITH MY PROBLEM.

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