NHTSA Complaint #11291623 — 2017 BMW X4 SERVICE BRAKES

Complaint Details

ODI Number	11291623
Vehicle	2017 BMW X4
Component	SERVICE BRAKES
Date of Incident	December 20, 2019
Date Filed	December 27, 2019
Mileage	46,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE VEHICLE'S DASH AND INFOTAINMENT SCREENS WILL FLICKER OR STAY OFF FOR A PERIOD OF A FEW SECONDS, IMMEDIATELY AFTER THE VEHICLE WILL DISPLAY VARIOUS ERRORS INCLUDING BUT NOT LIMITED TO LOSS OF POWER STEERING, LOSS OF BRAKING POWER, THE TRANSMISSION WILL GET THROWN INTO NEUTRAL, ON SOME OCCASIONS THE CAR WILL TURN OFF. AFTER A FEW SECONDS, YOU WILL REGAIN CONTROL OF THE VEHICLE. THIS WILL HAPPEN RANDOMLY FROM PULLING INTO A DRIVEWAY OR WHILE IN THE TURNPIKE, EXTREMELY DANGEROUS. THE VEHICLE HAS BEEN IN THE SERVICE DEPT FOR OVER 50 DAYS OVER THE COURSE OF 3 MONTHS. BMW HAS BEEN UNABLE TO DIAGNOSIS THE CAR. THE ATTACHED DOCUMENT CONTAINS TWO YOUTUBE LINKS WHERE YOU CAN SEE SOME OF THE ISSUES.

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