NHTSA Complaint #11291075 — 2019 RAM 1500

MY LEFT REAR LED TURN SIGNAL. WARNING LIGHT ON MY DASH CAME ON. I INVESTIGATED THE PROBLEM AND THOUGHT I WOULD TRY TO REPAIR THE TAIL LIGHT. I COULDN'T FIX IT DUE TO TOO MUCH ELECTRONICS INVOLVED SO I RE ASSEMBLED THE TAIL LIGHT AND MADE AN APPOINTMENT TO SEE MY DEALER. I TOOK THE TRUCK IN AND WAS TOLD THE WARRANTY WAS VOIDED BECAUSE I TOOK IT APART TO SEE IF I COULD REPAIR THE LIGHT. THEY WOULD NOT REPLACE IT. THE REASON I AM WRITING IS THAT THE TAILLIGHT FAILED. WHY? IT WAS NEVER INVESTIGATED, ONLY TOLD ME I WAS NOT ALLOWED TO BE REPAIRED UNDER WARRANTY. I WOULD HAVE TO PAY. HOWEVER IF THE LIGHT FAILED ON MY TRUCK, WHY? DID IT FAIL BECAUSE OF OTHER THINGS WRONG., IS IT A SAFETY ISSUE I SAY YES. PLEASE LET ME KNOW WHAT YOU THINK OR ADVISE. THE TAIL LIGHT IS BRAND NEW AND I THINK AN INVESTIGATION INTO TAIL LIGHT FAILURE AS TO WHY MINE FAILED? THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR