NHTSA Complaint #11290965 — 2011 HONDA ODYSSEY
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11290965 |
| Vehicle | 2011 HONDA ODYSSEY |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VT |
Consumer Description
REPLACED THE SPARK PLUGS FOR 2ND TIME IN ABOUT 5000 MILES OR LESS, MANY ERROR CODES I CANT ERASE.BURNING OIL, HONDA SAYS IT NEEDS PISTON RING REPLACEMENT, BUT THEY SAID IT IS OUT OF WARRANTY I CALLED HONDA ANOTHER LOCATION THEY SAID THE DELIVERY DATE IS 12/3/2010, BUT THEY NEVER RELEASED THE SALE DATE. THEY HAVE GIVEN ME ESTIMATES OF $4,000 TO REPLACE THE MOTOR OR $2,000 TO FIX IT, BUT I BELIEVE IT IS STILL UNDER THE 8-YEAR WARRANTY PERIOD. I HAVE LOST BUSINESS NOW BECAUSE I DO NOT HAVE A VEHICLE I CAN USE FOR MY TAXI/SHUTTLE BUSINESS. I DO NOT KNOW IF I SHOULD THROW A USED MOTOR FROM JUNK YARD IN THERE. HOW DO I KNOW THAT HONDA IS NOT TRYING TO SCAM ME OVER ON THE WARRANTY? THIS ISSUE ONLY SAYS IT HAS AFFECTED ABOUT 1.5 MILLION VEHICLES AND HONDA HAS SETTLED A CLASS ACTION LAWSUIT OVER IT. ALSO, IT IS A RECENT $8,000 PURCHASE FOR ME FROM A USED CAR DEALER AND NOW I CANT USE THE VAN AFTER ONLY 3 MONTHS. THIS CAR DEALER WILL NOT HELP ME AT ALL OR REPLY TO MY MESSAGES.
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