NHTSA Complaint #11290852 — 2011 CHEVROLET EQUINOX

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. UPON PURCHASING THE VEHICLE, THE CONTACT STATED THAT IT BURNED EXCESSIVE OIL WITHOUT WARNING. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE OIL CONSUMPTION AND TOOK THE VEHICLE TO JOE HOLLAND CHEVROLET & IMPORTS (210 MACCORKLE AVE SW, SOUTH CHARLESTON, WV 25303). THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER THE RECALL BY THE PREVIOUS OWNER. DUE TO THE OIL FAILURE, THE HEAD GASKET BLEW OUT IN THE ENGINE. THE INDEPENDENT DEALER THAT SOLD THE CONTACT THE VEHICLE AGREED TO REPLACE THE ENGINE FOR $3,000. AFTER THE ENGINE WAS REPLACED, THE FAILURE CONTINUED WITHOUT WARNING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000.