NHTSA Complaint #11290592 — 2018 CADILLAC XT5 SERVICE BRAKES

Complaint Details

ODI Number	11290592
Vehicle	2018 CADILLAC XT5
Component	SERVICE BRAKES
Date of Incident	December 20, 2019
Date Filed	December 21, 2019
Mileage	31,280 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

PARKED IN PUBLIC PARKING LOT. AFTER STARTING CAR AND ATTEMPTING TO BACKUP, CAR WOULD NOT MOVE. PARKING BRAKES WERE LOCKED. TRIED NUMEROUS TIMES TO RELEASE BRAKES. PARKING BRAKE WOULD NOT RELEASE. CAR WOULD NOT MOVE FORWARD OR BACKWARDS. HAD SAME ISSUE WITH 2013/XTS AND 2014/XTS BUT TURNING CAR ON/OFF WOULD RELEASE BRAKES ON THOSE CARS. THIS TIME, HAD TO CALL TOW TRUCK. WEATHER SUNNY, TEMPERATURE 33F. CAR JUST RECENTLY RECEIVED MILEAGE MAINTENANCE. WARRANTY SERVICE FOR BRAKES TWICE SINCE PURCHASING THE CAR.

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