NHTSA Complaint #11290176 — 2015 GMC SIERRA 1500

TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V761000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES). THE CONTACT TOOK THE VEHICLE TO FINNEGAN CHEVROLET BUICK GMC (26529 SOUTHWEST FWY, ROSENBERG, TX 77471, (281) 342-4200) TO BE SERVICED FOR THE SOFTWARE UPDATE. AFTER THE CONTACT HAD THE VEHICLE REPAIRED PER THE RECALL, WHILE DRIVING AT A LOW RATE OF SPEED, THE BRAKES FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED WITH A FAULTY BRAKE VACUUM PUMP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST BECAUSE THE VEHICLE WAS PREVIOUSLY REPAIRED PER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000.