NHTSA Complaint #11290174 — 2013 VOLVO XC60

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11290174
Vehicle 2013 VOLVO XC60
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I OWN A 2013 XC 60. IT HAS ADHESIVE FAILURE ON THE WINDSHIELD. IT HAS BEEN THIS WAY FOR OVER TWO YEARS. EVERYWHERE I TAKE MY VEHICLE THEY TELL ME THAT IT IS PROBABLY THE SUNROOF LEAKING. (SAFELIGHT WHO VOLVO SAID I SHOULD USE) WE HAVE CHECKED ALL THE SUNROOF DRAINS AND IT IS NOT THE SUNROOF IT IS 100% MANUFACTURE DEFECT. I WAS TOLD BY ONE VOLVO DEALERSHIP THAT THEY WOULD CONSIDER PULLING IT OUT FOR ME BUT IF THE WINDSHIELD BROKE I AM RESPONSIBLE FOR A NEW WINDSHIELD. THEY ACKNOWLEDGE THAT THEY HAVE HAD MULTIPLE COMPLAINTS ON THIS YEAR MAKE AND MODEL FOR THE WINDSHIELD LEAKING. I DO BELIEVE THIS SHOULD BE RECALLED. MY CAR GROWS MOLD IN THE FLOORBOARD FROM IT LEAKING SO BADLY. SO I HAVE TO CONTINUE TO SHAMPOO OUT SO THAT MY FAMILY AND CHILDREN DO NOT GET SICK.

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