NHTSA Complaint #11290155 — 2013 FORD FIESTA

IM NOT SURE IF I HAVE SELECTED CORRECT OPTIONS. BUT ALL I KNOW IS WHEN I SLOW MY CAR AND THEY TRY TO ACCELERATE THE CAR DOES NOT SPEED UP IMMEDIATELY IT TAKE FEW MINUTES. HENCE I HAVE TO ACCELERATE MORE TO MAKE THE CAR RUNNING. THIS HAS ALWAYS BEEN AN ISSUE. QUITE DIFFICULT WHILE SWITCHING LANES ON HIGHWAYS OR TAKING TURNS. SPECIALLY DRIVING IN WINTER IS SCARY. I FIND THE CAR VERY UNPREDICTABLE. I TOOK IT TO THE SERVICING CENTRE IN TORONTO CA AT DUFFERIN FOR THE RECALL THAT WAS ISSUED AND THE ISSUE IS STILL NOT RESOLVED. AFTER INFORMING THEM THEY JUST DISREGARDED SAYING THIS IS AN ISSUE WITH ALL FORD. THINKING IM A WOMEN AND DONT UNDERSTAND MUCH OF CARS I FORGOT ABOUT IT. EVEN WHEN IT RAINS WHILE APPLYING A BRAKE IT STARTLES AND DOESN'T STOP IMMEDIATELY. THIS ISSUE WAS ALSO DISCUSSED WITH THE FORD CENTRE AT DUFFERIN ST IN TORONTO. I SOMETIMES FEAR TO DRIVE MY CAR AS I HAVE MY CHILD AND PETS ALONG WITH ME. THIS IS ONGOING THING DAILY SO CANT SPECIFY WHICH DATE EXACTLY AS WHENEVER WE DRIVE WE HAVE THIS ISSUE.