NHTSA Complaint #11290099 — 2012 HONDA ACCORD

TL* THE CONTACT OWNS A 2012 HONDA ACCORD. WHILE ATTEMPTING TO LOAD THE TRUNK OF THE VEHICLE, THE HATCH CLOSED AND INJURED THREE FAMILY MEMBERS. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TAKEN TO APOSTOLAKIS HONDA (3156 ELM RD, CORTLAND, OH 44410, (800) 900-4600) WHERE IT WAS DIAGNOSED THAT THE DAMPERS ON THE SPRING MAY HAVE WEAKENED DUE TO THE AGE OF THE VEHICLE. THE CONTACT WAS INFORMED TO PROPERLY OPEN THE TRUNK TO ITS FULL UPRIGHT POSITION FOR PROPER OPERATION OF THE TRUNK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS INVALID.