NHTSA Complaint #11290075 — 2013 FORD FLEX

WHILE DRIVING I LOST ALL POWER STEERING AND ALMOST LOST CONTROL, THANKFULLY IT DIDN'T HAPPEN WHILE MY WIFE WAS DRIVING WITH THE KIDS. I WAS ABLE TO PULL OFF THE ROAD AND SHUT THE VEHICLE OFF. I RESTARTED AND THE POWER STEERING WAS RESTORED. THIS OCCURED SEVERAL TIMES OVER THE NEXT FEW DAYS UNTIL THE POWER STEERING JUST STOPPED WORKING ALL TOGETHER. I CHECKED FOR RECALLS AND FOUND THAT THERE WAS A RECALL THAT INCLUDED MY MAKE, MODEL AND YEAR FOR THE LOSS OF POWER STEERING ASSIST (RECALL #15S18) I MADE AN APPOINTMENT WITH THE SARASOTA FORD DEALERSHIP AND WAS TOLD UPON CHECK IN THAT MY VEHICLE WAS NOT COVERED UNDER THIS RECALL. THE RECALL STATES THAT IT COVERS MODEL YEAR 2013 FORD FLEX WITH ANY ENGINE. WITH A KNOWN, EXTREEMLY DANGEROUS ISSUE, I CANT UNDERSTAND HOW MY VEHICLE (EXPIERIENCING THE EXACT ISSUE DESCRIBED) IS NOT COVERED.