NHTSA Complaint #11290003 — 2014 FORD F-150

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11290003
Vehicle	2014 FORD F-150
Component	ELECTRICAL SYSTEM
Date of Incident	December 18, 2019
Date Filed	December 19, 2019
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

MY 2014 F-150 PLATINUM EDITION REAR DRIVER SIDE WINDOW GLASS CRACKED THIS MORNING. AUTO STARTED MY TRUCK AND THE DEFROST AUTOMATICALLY TURNS ON AS IT'S WARMING UP THE TRUCK. 5 MIN LATER AFTER GETTING IN THE TRUCK DROVE THE TRUCK FOR 10 SEC OR SO AND I HEARD A LOUD POP! MY GLASS HAD SHATTERED INTO THE PIECES. DID RESEARCH AND SEEN I'M NOT THE ONLY ONE WHO HAS HAD THIS HAPPEN TO THEM. THE DEFROST SENSOR HAS BEEN CAUSING THIS TO THE 09-14 F150 AND FORD IS NOT DOING ANYTHING ABOUT THIS.. I CALLED A COUPLE DEALERSHIPS AND ASKED THEM ABOUT IT AND THEY ALSO TOLD ME THEY HAVE HAD A LOT OF OTHER PEOPLE CALL THEM ABOUT THIS ISSUE. WHAT IS FORD GOING TO DO ABOUT THIS? I DON'T REALLY WANT TO PAY 1K OUT OF POCKET TO FIX SOMETHING THAT'S AN ISSUE WITH THE MANUFACTURER. IF THIS HAS HAPPENED TO ANYONE ELSE, PLEASE PUT IN A COMPLAINT SO THIS CAN GET RESOLVED SOONER THAN LATER! I'M JUST GLAD NO ONE WAS IN THE BACK SEAT WHEN THIS SHATTERED AT IT WAS EXTREMELY LOUD AND COULD'VE SHATTERED ON THEM! THANK YOU !

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