NHTSA Complaint #11289958 — 2013 VOLKSWAGEN PASSAT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11289958
Vehicle 2013 VOLKSWAGEN PASSAT
Component ENGINE
Date of Incident
Date Filed
Mileage 130,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

SINCE I BOUGHT THE CAR I'VE ALWAYS HAD ISSUES WITH THE OIL CONSUMPTION. I WAS TOLD IT WAS 'NORMAL' TO LOOSE UP TO 8 COURTS OF OIL IN-BETWEEN MY OIL CHANGES. THE DEALERSHIP TOLD ME THIS!! THE CAR HAS BEEN VERY WELL TAKEN CARE OF, I GET OIL CHANGES EVERY COUPLE THOUSAND MILES INSTEAD OF EVERY 10,000 LIKE VW RECOMMENDS. IF I DID THIS MY ENGINE WOULD QUIET LITERALLY BLOW UP. I'VE BEEN TOLD REPEATEDLY BY MULTIPLE FOREIGN REPAIR SHOPS (NON VW DEALERSHIP) THAT THIS IS A COMMON ISSUE WITH THIS MOTOR BUT FOR WHATEVER REASON THE 2013 CC MODELS WERE NOT RECALLED. BY THE SOUNDS OF IT'S A REPAIR THAT VW REFUSES TO ACKNOWLEDGE OR FIX. I'M UPSIDE DOWN ON THE LOAN & HAVE BEEN TOLD I BASICALLY NEED A WHOLE NEW ENGINE. NOW, EVERY TIME I REFUEL I HAVE TO ADD A QUART OF OIL OTHERWISE MY CHECK ENGINE LIGHT COMES ON OR I RECEIVE A 'CHECK OIL PRESSURE. ENGINE OFF' MESSAGE. I MIGHT BE A FEMALE BUT I'M NOT THAT STUPID TO KNOW THAT THIS ISN'T NORMAL! THIS IS A CONSTANT ISSUE!

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