NHTSA Complaint #11289924 — 2013 FORD ESCAPE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11289924
Vehicle	2013 FORD ESCAPE
Component	SERVICE BRAKES
Date of Incident	December 17, 2019
Date Filed	December 18, 2019
Mileage	108,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

AFTER SERVICE AT A FORD DEALERSHIP, I FOUND I HARDLY HAD ANY BRAKING POWER WHEN EXITING THEIR LOT. THE BRAKE PEDAL WAS EXTREMELY HARD TO DEPRESS, AND THE VEHICLE WOULD ALMOST COAST TO A STOP. DEALER SAID IT IS THE VACUUM LINE; A $300+ SERVICE. I WAS LUCKY AS I HAVE READ ABOUT THE ENTIRE VACUUM PUMP SHEARING ON OTHER ESCAPES WHILE BEING DRIVEN.

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Recent Complaints for the 2013 FORD ESCAPE

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#11718886 — ELECTRICAL SYSTEM — February 18, 2026 — The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the passenger sea...

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