NHTSA Complaint #11289726 — 2014 FORD FOCUS POWER TRAIN

Complaint Details

ODI Number	11289726
Vehicle	2014 FORD FOCUS
Component	POWER TRAIN
Date of Incident	December 17, 2019
Date Filed	December 17, 2019
Mileage	137,638 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TOOK MY FOCUS IN TO HAVE A CUSTOMER SATISFACTION RECALL CLUTCH REPLACEMENT FOR THE AUTOMATIC TRANSMISSION. I EXPERIENCED BAD JERKING AND ACCELERATION ISSUES. THE DEALER REPLACED THE CLUTCH 2 1/2 MONTHS AGO. I'M NOW AT THE DEALER WITH MY ENGINE LIGHT ON ON AND SEVERELY BAD JERKING AND SHIFTING ISSUES AGAIN. THE DEALERSHIP DIAGNOSTIC SAYS I NEED 2 TRANSMISSION SHIFT LEVERS REPLACED (LEVERS A &B) COST IN EXCESS OF $1000. THIS TRANSMISSION AS A WHOLE IS DEFECTIVE. WHY IS FORD GETTING AWAY WITH THIS???

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