NHTSA Complaint #11289689 — 2019 RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11289689
Vehicle	2019 RAM 1500
Component	ELECTRICAL SYSTEM
Date of Incident	November 1, 2019
Date Filed	December 17, 2019
Mileage	4,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

12' SCREEN GOES BLACK.I FREQUENTLY AND RANDOMLY. SOMETIMES TURNING IGNITION OFF RESET THE SCREEN, SOMETIMES IT DOES NOT. THEM A FEW MINUTES OR HOUR LATER THE SCREEN TURNS ON. I AM ABLE TO ADJUST SOME OF THE HEAT AND FAN SETTINGS WITH THE SCREEN BLACK. ANY OTHER CONTROLS OF VEHICLE FUNCTIONS OR SELECTIONS ARE 'INOP.' THIS CONDITION OCCURS WHEN THE VEHICLE IS STATIONARY, AT START-UP. THE CONDITION HAS OCCURRED 3 TIME WHEN IN MOTION ON ANY STREET OR HIGHWAY (SPEED)

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