NHTSA Complaint #11289626 — 2014 DODGE JOURNEY
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 11289626 |
| Vehicle | 2014 DODGE JOURNEY |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | 78,545 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
PURCHASED MY 2014 DODGE JOURNEY IN FEBURARY 2019. BEFORE HAVING COUPLE RECALLS DONE ON MY I HAD NO LIGHTS ON MY DASH BOARD EVER SINCE PURCHASED MY CAR. THEN I HAD RECALL T47 DONE ON MY CAR IN APRIL 2019 THERE BEGINS TO START RANDOMLY FLASHING THE AIRBAG DEPLOYMENT LIGHT ON MY DASHBOARD. COULD BE IN PARK OR IN GEAR THE LIGHT WILL APPEAR AND STAY ALL AT RANDOM. CONTACTED DEALERSHIP TO SCHEDULE AN ADDITIONAL RECALL AND INFORMED THEM OF THIS AIRBAG LIGHTING ISSUE. WAS TOLD THAT IT CAUSED FROM MY SEATBELT WIRING. IF THAT WAS THE CASE THEN THE LIGHT WOULD HAVE CAME ON BEFORE EVER HAVING ANY RECALLS DONE MORE SPECIFICALLY THE T47 RECALL FOR EXACTLY THAT ISSUE WITH THE AIRBAG WIRING. THEN THE GUY ATTEMPTS TO PROVIDE ME WITH A QUOTE ON HOW MUCH THEY WERE GOING TO TRY AND CHARGE ME TO HAVE IT FIXED !! I DONT KNOW WHAT YOU WOULD CALL THIS BUT I KNOW IT CAN NOT BE LEGAL !! PLEASE INVESTIGATE AND HELP STOP THIS FROM HAPPENING TO ANYONE ELSE WHO USES THIS DEALERSHIP !!!
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