NHTSA Complaint #11289368 — 2019 MERCEDES-BENZ AMG GLC63
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11289368 |
| Vehicle | 2019 MERCEDES-BENZ AMG GLC63 |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 15 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ GLC63C4. THE CONTACT STATED THAT THE STEERING WHEEL SHOOK AND VIBRATED. WHEN TURNING THE VEHICLE, IT WOBBLED, MADE A LOUD KNOCKING NOISE, JERKED, AND SKIPPED WHEN THE CONTACT ATTEMPTED TO COMPLETE A TURN. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF THE WOODLANDS (16917 INTERSTATE I45, CONROE, TX 77385, (936) 206-7500), BUT WAS NOT DIAGNOSED. THE DEALER TEST DROVE THE VEHICLE AND WAS ABLE TO RECREATE THE FAILURE. THE DEALER STATED THAT THE VEHICLE WAS PERFORMING NORMALLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 15.
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