NHTSA Complaint #11289354 — 2015 FORD FUSION

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11289354
Vehicle	2015 FORD FUSION
Component	ENGINE
Date of Incident	August 6, 2019
Date Filed	December 16, 2019
Mileage	83,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE THE VEHICLE WAS PARKED ON AN INCLINE, IT ROLLED BACKWARDS. THE CONTACT USED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO HAWK FORD OF OAK LAWN (708-599-6000, LOCATED AT 6100 W 95TH ST, OAK LAWN, IL 60453) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION LINKAGE CHAIN FRACTURED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE WORSENED. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND BLINKED. ALSO THE 'PULL OVER AND STOP THE ENGINE' WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000. THE VIN WAS UNKNOWN.

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